Is my retreat package refundable?
Effective June 1, 2025
Your retreat registration is considered confirmed on the date of your registration. Your deposit of $350 is non-refundable under any circumstances due to upfront costs we must incur.
RETREAT ATTENDEE CANCELLATION:
If paying in full, you are eligible for a refund (minus your deposit) within 30 days from the date of your registration.
In lieu of forfeiting your deposit, it can be applied as a credit toward a future OMNoire retreat within one year.
If you cancel more than 90 days before the retreat start date, a 100% credit (minus your deposit) will be applied to a future retreat.
If you cancel within 90 days of the retreat, no credit can be applied.
Exceptions may be considered on an individual basis and must be submitted in writing to retreats@omnoire.com.
We strongly encourage you to purchase travel insurance to protect your investment. Travel insurance information provided on question #2.
*Refunds are processed within 30 days of the cancellation date.RETREAT HOST CANCELLATION:
Retreat Hosts in their sole discretion reserves the right to cancel a retreat for attendees’ safety, act of God, government policies or any unforeseeable reason such as a healthy or family emergency and low registrations. Upon the occurrence of such cancellation, the Retreat Host will provide a credit for a future retreat, valid for up to one year. Due to the current climate, we strongly encourage attendees to purchase “Cancel For Any Reason” or “Cancel for Work” insurance.
Upon the occurrence of such cancellation, the Retreat Host will provide a credit for a future retreat, valid for up to one year.
PAYMENT PLANS:
Should you choose a payment plan, by accepting the terms and conditions and authorizing the charges on your card, you understand you are entering into a legal and binding contract with OMNoire Group, LLC to pay the total amount shown on the payment page, to be paid on each date as shown in the payment schedule accessible via the payment page, a copy of which will also be emailed to you for reference.
You acknowledge that the credit card(s), debit card(s) or other payment method(s) you are using to make this purchase will be active, valid and have sufficient funds available during the entire term of the payment schedule.
If for any reason, any of your payments are declined, you agree to provide an alternative, valid payment method. You understand that you may be charged a late fee(s) if a payment is missed on any of the agreed-upon payment dates for any reason whatsoever.
OMNoire Group, LLC may decide to withhold or terminate the registration of a retreat if you fail to make the agreed upon payments as shown in the payment schedule.You understand that you are legally bound to these terms and required by law to make all payments on the agreed-upon payment dates, or via an early payment.
LIMITED OF LIABILITY FOR UNFORSEEN CIRCUMSTANCES:
You agree that neither OMNoire Group LLC, its retreat hosts, nor its hotel partners or vendors will be liable or responsible for a cancelled retreat for circumstances beyond reasonable control, including acts of civil or military authority, national emergencies, fire, mechanical breakdown, flood or catastrophe, acts of God, epidemic, pandemic, insurrection, war, riots, or failure of transportation, communication, or power supply.
Is travel insurance mandatory?
Yes, travel insurance is mandatory for all OMNoire retreat attendees. This is to protect your investment and ensure you're covered in the event of unforeseen circumstances—including illness, injury, family emergencies, or global events that may impact travel.
We suggest visiting the link to our trusted insurance partner for its easy user interface and comparison tool to choose the best insurance that suits your needs.
Link: https://shorturl.at/913HM
Disclaimer:This is an affiliate/partner link. If you make a purchase through this link, OMNoire may receive a small commission at no additional cost to you. We only recommend products and services we truly love and trust.If I am a solo traveler but do not mind sharing a room or suite with another guest, what should I do?
If you would like to share a room or suite, but need to be matched with another guest, (if the option is available) you can put your deposit in for the room of your choice, and at check out select “YES to being matched with another solo traveler."
Once the retreat host matches you, then they will connect you to your suite mate prior to the retreat so you can get to know each other.
Do you have discounts available?
Yes! Each retreat host is offering a 5% discount for their retreats if paid in full at time of booking.
What's included in a retreat package?
Please refer to the package section for the retreat you are interested in to see what's included in your package price.
For all retreats, if you choose to go on any additional excursions outside of the scheduled retreat activities, you will be responsible for the costs.
Can I arrive early/stay late?
You are more than welcome to book your travel to arrive early and/or stay post retreat.
If you choose to do so, you will be responsible for the cost of your room at the hotel/resort for those additional days.
Your retreat host will do their best to work with the hotel/resort to give you the same rate that your group will receive for the retreat.
Contact your retreat host directly for more assistance.
What should I bring?
You should generally bring: outfits for evening events and dinners, sunscreen, bug repellent, comfortable clothes and shoes, sneakers, water shoes, sunglasses, swimwear (if climate friendly), reading materials, a journal, reusable water bottle, and a little sense of adventure!
Please contact your retreat host for specifics on what you should bring to their retreat.
How does Affirm work?
Affirm is subject to credit approval. We do not have any authority over your approval.
Checking eligibility will not impact credit. If you decide to pay with installments through Affirm, your payment plan and repayment activity may be reported to credit bureaus.
You can find more information on Affirm's Help Center.
What do I need for international travel?
Many countries require your passport to be valid for at least six months beyond your intended stay. Please research passport and visa requirements specifically for the country you are visiting.
Do I need a Covid-19 vaccination?
Each retreat leader has their own travel requirements. Please visit their retreat pages for Covid-19 requirements specific to their retreat.
Do you provide ground transportation to/from airport?
Please visit the retreat hosts’ page for information on their packages specific to their retreats.
When should I book my package?
You should book as soon as you're able to because space is limited at all retreats.
When will I receive trip details?
Once you register, you’ll receive a welcome message from your retreat host with general trip information. If you selected a payment plan, you’ll also receive reminders ahead of each due date.
Over the months leading up to the retreat, your host will send additional emails with everything you need to prepare for your experience.
How much free time will we have?
Each retreat is curated by your retreat host and no itinerary will be the same. Kindly contact your retreat host for more information.